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Shipping Support

 Methods's & Cost 

Ground-Shaker is pleased to offer Free Shipping for certain shipping services.  At checkout, you will be prompted to elect a preferable shipping method for your item(s). Different shipping method's will be available so you can plan accordingly upon the arrival of your item(s). Each of the services offered has it's own restrictions and charges that will be applied to your order. 
* It is important to us that your product gets to you on time. Therefore we ship via UPS.
Handling time for order(s) are 2-3 business day's (Mon-Fri).
We do our best to ship every package within 2 days of receiving a cleared payment.
 Three day select & Other Services will not be given as a "Free Shipping" option. However, these service will be offered 

 

 

UPS -GROUND

 All item's listed with a "Free Shipping" option are shipping via ground.

 3-6 business days

UPS - 3 DAY SELECT

3 Business days 

shipping rates can vary depending on zip code.
Available in the 48 contiguous states

UPS 2 DAY 

2 Business days 
shipping rates can vary depending on zip code.
Available in the 48 contiguous states

 

     Next Day Air 
     1 Business Day 
    Shipping rate varies depending on zip code.
    Available in the 48 contiguous state

     


     Shipping Policy 

    At Ground-Shaker it is important to us that your product gets to you on time and in the best conditions. 
    All orders made before 2:30 pm pacific standard time will be shipped and processed on the same day.
    Orders made after 2:30 pm pacific standard time will be shipped on the next Business day.

      Orders are shipped on Business day's only. Business day's are Monday-Friday, excluding federal holidays within the United States.

      *Special circumstances may require additional time, in which our representatives will contact the buyer.

      For Example, circumstances such as the availability of a High Demand Item(s) or Item(s) that require any alterations, modifications or changes.
      We are unable to ship to  PO Box address(s).
        Customers are not liable for shipping charges if the incorrect item was shipped or if an item has been damaged or lost in transit by the carrier (UPS).

         

         Refunds for lost or damaged packages will be issued after a claim has been filed with (UPS), and was approved by both the carrier and Ground-shaker.

        Ground-Shaker does the best to have the item delivered at its finest condition. Please understand that as an item is handled during transit slight wear and tear can appear. Ground-Shaker will not ship any item that present any wear and tear to the consumer. Normal wear and tears can appear if enclosure is not handled properly by carrier.

        Please allow an extra day for delivery before filing a claim.

         Tracking

        All tracking numbers will be assigned to packages upon fulfillment. Our distribution center will assign a tracking number when order's have been checked out and paid for. 

        Tracking numbers will be found in confirmation emails as well as in your order history on www.Ground-Shaker.com Please allow us & our preferred carrier (UPS) 48 hours before tracking your item(s). 

        Orders containing more than one Item(s) will be shipped separately, you may receive more than one tracking number. 

        Each tracking number may be sent in a bundle or separately all depending on availability, these tracking numbers may arrive in separate confirmation emails. 

        If you have further questions about your order, please contact (909) 398-4014 or refer to our Messenger App for any urgent questions or concerns regarding your order. Please have in hand your order # or any useful information that will help us retrieve your order faster.